77jj Privacy Policy

77jj operates the online gaming and sports betting platform accessible at 77jj.vu (the "Platform"). For the purposes of this Privacy Policy, 77jj is the data controller responsible for your personal data collected through the Platform.

77jj operates under an international gaming license and is subject to data protection obligations as specified under that licensing framework. This Privacy Policy has been drafted to meet those obligations and to communicate clearly to our users — the majority of whom are based in Pakistan — how their personal information is handled.

If you have any questions about this Privacy Policy or how 77jj handles your personal data, you may contact us via live chat (available 24/7 from within the Platform) or by emailing [email protected] (plain text — this is not a clickable link).

77jj collects the following categories of personal data from users of the Platform:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where this is strictly required for responsible gaming purposes (for example, recording that a player has self-excluded or disclosed a gambling problem).

77jj collects your personal data through the following methods:

• Direct collection: Data you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or updating your account settings.
• Automated collection: Technical and usage data collected automatically through cookies, log files, and analytics tools when you access the Platform on any device.
• Third-party sources: Identity verification and fraud prevention data received from our KYC and AML service providers; payment confirmation data received from JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank processors.

77jj processes your personal data on the following legal bases:

• Contractual necessity: Processing required to create and maintain your 77jj account, process deposits and withdrawals, and deliver the gaming and betting services you have requested.
• Legal obligation: Processing required to comply with our international gaming license obligations, including KYC identity verification, anti-money laundering (AML) monitoring, responsible gaming record-keeping, and regulatory reporting.
• Legitimate interests: Processing required for fraud prevention, platform security, customer support, and internal analytics to improve the Platform's performance and user experience.
• Consent: Where you have provided explicit consent for a specific purpose, such as receiving marketing communications from 77jj. You may withdraw your consent at any time by contacting 77jj support.

77jj uses the personal data we collect for the following specific purposes:

• To create and administer your 77jj account, including account security and authentication.
• To verify your identity and age (21+ requirement) as required under our gaming license.
• To process deposits received via JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank, and to process withdrawals to your verified payment methods.
• To detect, investigate, and prevent fraud, money laundering, and other prohibited activities on the Platform.
• To provide customer support and respond to your queries and complaints.
• To enforce our Terms and Conditions and other platform policies.
• To administer bonuses, promotions, and loyalty programmes you have opted into.
• To monitor and enforce responsible gaming obligations, including managing deposit limits, cooling-off periods, and self-exclusion requests.
• To send you transactional communications, including deposit confirmations, withdrawal notifications, and account security alerts.
• To send you marketing and promotional communications, where you have given explicit consent, and to allow you to opt out of such communications at any time.
• To conduct internal analysis and reporting for the purpose of improving platform performance, user experience, and game offering.
• To comply with all applicable regulatory reporting and record-keeping obligations under our international gaming license.

77jj does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. We share your data only with the following categories of recipients, and only to the extent necessary for the stated purpose:

• Payment processors: JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank, to facilitate deposits and withdrawals in PKR.
• KYC and identity verification providers: Third-party providers who assist in verifying your identity and age to meet our licensing obligations.
• AML and fraud prevention services: Third-party systems used to screen transactions and player activity against financial crime risk indicators.
• Gaming software providers: Providers such as Evolution Gaming and Ezugi who supply the live casino and slot games available on the 77jj platform, and who may receive the minimum data required for game delivery.
• Regulatory authorities: Where required by our gaming license, 77jj may be obligated to share certain user data and activity records with licensing and regulatory bodies.
• Law enforcement: Where legally compelled to do so by a court order, warrant, or applicable law.

All third-party service providers engaged by 77jj are required to process your personal data only in accordance with our instructions, for the specific purpose for which it was shared, and in compliance with applicable data protection standards.

77jj uses cookies and similar tracking technologies on the Platform to deliver a functional, personalised, and secure user experience. A cookie is a small text file placed on your device when you visit the Platform.

You can control non-essential cookies through your browser settings. Disabling essential cookies will affect the Platform's functionality, including your ability to log in and place wagers.

77jj does not use third-party advertising or cross-site tracking cookies. No cookie data collected on the 77jj platform is shared with advertising networks.

77jj retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including compliance with legal, regulatory, and licensing obligations. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, to comply with AML and gaming license record-keeping requirements.
• Financial transaction data: Retained for a minimum of five (5) years from the date of the transaction, in accordance with applicable financial regulations.
• Responsible gaming records: Retained for the duration of the self-exclusion or restriction period and for a minimum of five (5) years thereafter.
• Customer support communications: Retained for up to three (3) years from the date of the last interaction.
• Technical and usage data: Typically retained in identifiable form for up to twenty-four (24) months, after which it is anonymised or deleted.

When data is no longer required for its retained purpose, 77jj will securely delete or anonymise it in accordance with our data disposal procedures.

77jj implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 77jj platform.
• Encryption of sensitive data at rest, including financial data and identity documents.
• Access controls ensuring that only authorised 77jj personnel with a specific operational need can access personal data.
• Regular internal security reviews and vulnerability assessments.
• Two-factor authentication (2FA) available to all registered players to protect account access.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, 77jj will notify affected users in accordance with our obligations under applicable data protection law. Notification will be provided via the email address registered to your account.

Subject to applicable law and our licensing obligations, you have the following rights in relation to your personal data held by 77jj:

• Right of access: You may request a copy of the personal data that 77jj holds about you.
• Right to rectification: You may request that 77jj corrects any inaccurate or incomplete personal data we hold about you.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal and regulatory retention obligations.
• Right to restriction: You may request that 77jj restricts the processing of your personal data in certain circumstances.
• Right to data portability: Where processing is based on your consent or contractual necessity, you may request a machine-readable copy of your personal data.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
• Right to object: You may object to processing based on legitimate interests, including for direct marketing purposes.

To exercise any of these rights, please contact the 77jj support team via live chat or by emailing [email protected]. We will acknowledge your request within 72 hours and aim to respond substantively within 30 days. We may need to verify your identity before processing your request.

The 77jj platform is strictly intended for adults aged 21 and over. 77jj does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory component of the registration and KYC process.

If 77jj becomes aware that it has inadvertently collected personal data from an individual who is under 21 years of age, that data will be deleted promptly, the associated account will be closed, and any deposits will be returned.

If you believe a minor has registered on the 77jj platform, please contact our support team immediately via live chat so that we can take appropriate action.

As an internationally licensed gaming platform, some of the third-party service providers engaged by 77jj — including gaming software suppliers and KYC verification providers — may be located in jurisdictions outside of Pakistan. Where your personal data is transferred to such providers, 77jj ensures that appropriate safeguards are in place to protect your data, including contractual data protection clauses that require the recipient to maintain data protection standards equivalent to those applied by 77jj.

By registering an account on the 77jj platform, you acknowledge and consent to the transfer of your personal data to third-party service providers in other jurisdictions, where necessary for the delivery of the platform's services and in accordance with the safeguards described in this policy.

77jj reserves the right to update this Privacy Policy at any time. When material changes are made, we will update the "Last Updated" date at the top of this page. For significant changes that materially affect how we use your personal data, we will notify registered users via the email address associated with their account.

We encourage you to review this Privacy Policy periodically to stay informed about how 77jj is protecting your data. Your continued use of the Platform following the posting of changes constitutes your acceptance of the revised policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 77jj handles your personal data, please get in touch with us through any of the following channels:

• Live Chat: Available 24 hours a day, 7 days a week, directly within the 77jj platform after logging in.
• Email: [email protected] — displayed as plain text only; this is not a clickable or mailto link.

For data subject rights requests (access, erasure, portability, etc.), please include "Data Privacy Request" in the subject line of your email and provide your registered account email address so we can verify your identity efficiently. We aim to respond to all privacy-related requests within 30 days of receipt.

For responsible gaming assistance, including self-exclusion and deposit limits, please visit our Responsible Gaming page or contact the support team via live chat at any time.